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Fifteen years after penning The Experience Economy, Pine and Gilmore are still inspiring businesses to create original and memorable customer experiences
HCM issue 10 2013
The MD of budget fitness operator Xercise4Less talks to Kate Cracknell about the company's brand new partnership with UK supermarket chain Tesco
HCM issue 9 2013
Operators increasingly need to demonstrate social value. Julie Cramer reports on the progress being made
HCM issue 5 2013
These industry veterans are one of the
largest Planet Fitness franchisees. They
tell us the secret to their success
HCM issue 2 2019
Different customers, omnichannel fitness, the need for more data, continued lobbying and to address racism, cost barriers and health inequalities...
HCM Handbook 2022
Fitness testing and body scanning is
becoming a must-have for gyms. HCM
gives the low down on the latest systems
HCM issue 1 2019
In her first year as CEO of Total Fitness,
membership has grown by 6,000. The first
female CEO in the UK’s commercial fitness
sector tells us how she’s implemented
cultural changes to grow the business
HCM issue 8 2019
The founders of Goodlife, Australia’s
largest gym chain, have a new concept,
which combines boutique disciplines
HCM issue 7 2019
The founder of London-based luxury
boxing gym BXR discusses her journey
to creating a facility that would be good
enough for world heavyweight boxing
champion and investor Anthony Joshua
HCM issue 5 2019
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building
HCM issue 1 2021
The founder of Xponential Fitness, Anthony Geisler, discusses the secrets behind his success, and tells us why franchising is key to crushing the big box chains
HCM issue 3 2019
Policymakers and operators discuss trust and public sector pandemic responses
HCM issue 10 2020
The CEO of Wexer says COVID-19 has changed customer expectations and operators must adopt a hybrid physical/digital model to survive post-pandemic
HCM issue 6 2020
The senior management team at GymNation saw the need for an affordable offering in Dubai and are rolling out 50,000sq ft gyms
HCM issue 8 2020
We hear about Les Mills’ latest strategy to drive mass market penetration, from the people making it happen
HCM issue 8 2022
The co-founder of Bridges Fund
Management, which has backed The
Gym Group, Planet Fitness and Fitness
Hut tells Kate Cracknell every business
needs to think about social impact
HCM issue 1 2019
PureGym is the second largest operator in Europe. Its CEO talks about expansion and influencing government policy
HCM issue 9 2020
Is now a golden moment for health and fitness operators to secure favourable leases as desirable anchor tenants? Kath Hudson asks the experts
HCM issue 2 2024
How can trainers balance strain with recovery to achieve the best health outcomes for members? Kath Hudson talks to the experts
HCM issue 7 2023
The global CEO of Barry’s reflects on the company’s evolution as it celebrates its 25th anniversary
HCM issue 9 2023
While critical for business success, the challenges of ESG can be overwhelming. Operators tell us how they’re tackling it
HCM issue 10 2023
The CEO of Everlast Gyms tells us about the launch of a new 37,000sq ft flagship site in Gateshead and how it will support the brand’s global expansion
HCM issue 10 2023
The son of Basic-Fit founder,
Rene Moos, tells HCM how he’s
building and rolling out his own
boutique brand, Saints and Stars
HCM issue 2 2020
The CEO of Total Fitness talks about a tenure filled with dramatic growth, pandemic impact and a CVA
HCM issue 10 2021
As David Lloyd Leisure announces it’s regained its pre-pandemic membership numbers, its CEO talks to HCM
HCM issue 8 2021
Budget operators, Pure Gym has released its reopening video, taking a very customer-
centric approach.
news •
22 Jun 2020
If operators want to grow their business, they need to support
those with long-term health conditions, says Exi’s head of research.
She tells Kate Cracknell how this can be achieved
HCM issue 5 2023
The CEO of the Body Fit Training franchise is pushing out globally – including a UK launch – following a major deal with Xponential Fitness
HCM issue 9 2022
The CEO of Body Action Gym in South Africa dabbled in the sector with a small corporate gym before getting the fitness bug and going large. Now he’s building a six-star health club chain and taking on some major competitors
HCM issue 9 2022
The explosion in consumer demand for strength training is driving a raft of innovative new launches from equipment suppliers, as Steph Eaves report
HCM issue 3 2024
Latest News
Sport England’s This Girl Can team has launched a new campaign, Let’s Get Out There, ...
Latest News
Improving physical strength and fitness, mental health and confidence are the main reasons for joining ...
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM magazine
The Elevate trade show and conference comes to London next
month. HCM gives the low down on what to look out for
HCM magazine
HCM People
Jen Holland
CEO: Edinburgh Leisure“Edinburgh Council will have a £143m budget shortfall by 2028/29 and so must find ways to become more efficient”
HCM magazine
With the industry experiencing a huge swing towards strength training, researchers recommend continuing to make the case for cardio
HCM magazine
HCM People
Ross Stewart Campbell
CEO, BeyondActiv“We have a fantastic opportunity in front of us to realise our vision of a happier and healthier world”
HCM magazine
What needs to happen to integrate physical activity with
healthcare? Leaders in the sector share their thoughts
Fitness Instructor University of Brighton
£23,144 to £25,138pa
Brighton, East Sussex, United Kingdom
Read the latest issue
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
Phil Heath, professional athlete, bodybuilder and 7x Mr. Olympia, has fielded a lot of
questions about bodybuilding without machines. Should bodybuilders be limited to just free
weights? Why?
Company profiles
Spivi is an immersive fitness gamification platform that helps gym operators to achieve better retention ...
Company profiles
Inspace Fitness is an exciting, fast growing, fitness equipment, gym design and equipment service supplier ...
Catalogue Gallery
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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